Support
Need a hand with Flux Tables? Email us and we'll help you get unstuck.
Access or install-link issue? Email [email protected] and include the email you used at checkout. We prioritize access issues and aim to respond within one business day.
What we can help with
- Setup help — connecting a source, previewing data, and writing your first table.
- Bug reports — something not working as expected.
- Billing and access questions — early-access access, payment, and account questions.
Response times
Flux Tables is run by a small early-access team. We read every message and aim to reply within a few business days. We don't offer 24/7 or guaranteed-response support yet. Including clear steps to reproduce a problem — and your Job setup — helps us respond faster.
Those times apply to general support. Access and install-link issues are prioritized, as noted above.
Before you write
It often helps to check the in-app Tutorial first, and to note what you expected versus what happened. The more detail you share, the quicker we can help.